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Shipping

Pickup

You can always come and collect your items from our Sydney store at no cost.

Shipping to NSW, VIC, QLD, and SA

Orders shipped to NSW, VIC, QLD and SA are shipped at a flat rate of $9.50 regardless of order size. Items are shipped via Australia Post eParcel.

Shipping to WA, TAS, and NT

Orders shipped to WA, NT, and TAS are shipped at a flat rate of $15.95 regardless of order size. Items are shipped via Australia Post eParcel.

Shipping to New Zealand

All NZ orders are shipped at a flat rate of $25 regardless of order size. Items are shipped via Australia post's Express Courier service.

Tracking

You will receive your tracking information via email notification when your order is shipped.

When will I get my stuff?

All items are shipping from the Basement Skate store in Sydney. 99% of items are shipping the same day you order, if there is a delay or you buy a special order item than ship times can vary. Delivery times obviously vary according to where you live in this big country. 

AusPost eParcel - 1 to 2 days Sydney metro, 2 to 7 days other areas

These delivery times are just an estimate and under certain circumstances it can take longer. This is outside of our control but we always endeavour to get your gear to you as soon as humanly possible.

International Shipping

All items are shipped from the Basement Skate store in Sydney. All international shipping is sent via Australia post's Express Courier service, delivery times vary but to most places in the world it takes 7 to 10 Days.

All Internation orders are shipped at a flat rate of $88 Aus, regardless of the item size.